VISION:

Where human-centered design aligns with strategic thinking and team growth.

Leading with Intention

Cultivating teams where designers feel empowered, supported, and inspired to do their best work while maintaining strong alignment with business goals.

Scalable Solutions

Design systems and reusable component libraries to cross-functional processes that streamline handoff, communication, and long-term product evolution.

Champion Human-Centered Design

Using research-driven insights, collaborative discovery, and iterative testing to deliver solutions that are intuitive, accessible, and deeply connected to real user needs.

Vision & Precision

Navigate complexity with vision and precision, balancing high-level strategy with meticulous attention to detail to guide teams through ambiguity, drive innovation, and deliver outcomes that matter in healthcare and tech.

Design Process

A human-centered approach to creating meaningful solutions through iterative design and collaboration.

UX Process > > > > > > Empathize Define Ideate Prototype Test Implement
Empathize
Empathize

Understanding user needs through interviews and surveys

Creating detailed profiles of target users

One-on-one conversations with users

Gathering quantitative user data

Define
Define

Defining the core challenge to solve

Identifying key requirements and pain points

Visualizing user thoughts and feelings

Mapping user experience touchpoints

Ideate
Ideate

Generating diverse creative solutions

Rapid visual exploration of ideas

Low-fidelity layout structures

Mapping user navigation paths

Prototype
Prototype

Quick mockups to test concepts

Polished interactive designs

Clickable prototype demonstrations

Component libraries and patterns

Test
Test

Validating design with real users

Refining based on feedback

Comparing design alternatives

Collaborative review and insights

Implement
Implement

Preparing assets for development

Bringing the product to market

Building production-ready code

Tracking performance and usage

My leadership style is rooted in empowerment and collaboration.

- Lisa Lord

Innovative Environment

Dedicated to fostering an environment where curiosity, great ideas, and innovation can thrive.

Empowering Individuals

Focused on empowering individuals, nurturing strengths, and elevating each team member’s unique contributions.

Meaningful Results

Committed to building cohesive, motivated teams that push design boundaries and deliver meaningful results.

Transparent Collaboration

Driven by transparent collaboration and strategic problem-solving that brings clarity and direction to complex work.

I had the privilege of working with Lisa at Staywell. She's an amazing UX Designer! Her thoughtful approach and kind demeanor are evident the interfaces she produces. She's friendly and cooperative and a real team player! I'd highly recommend her for any UX role, particularly for web interfaces.

Ian Tunbridge
Ian Tunbridge
Software Engineer
Staywell

Lisa was brought in to help our leadership solidify their vision. She took ideas and use cases, an translated them effortlessly, and with little help, into a stunning patient-centric interface. Lisa has a natural gift to bring technical ideas to life in a breathtaking manner! She is passionate, and easy to work with, and has been a tremendous asset to our team. I would highly recommend her valuable skillsets to any organization or leader wanting the very best and most creative UI/UX work.

Philippe Camus
Philippe Camus
Software Engineer
Intermountain Healthcare

Lisa is a committed, hard working designer! I was her manager in the communication design department at Stampin' Up! She helped us by leading the charge on our online marketing, web design, and digital development. She was highly dependable. She always showed up on time and often worked late to get the job done. She has a phenomenal work ethic. I would recommend her as a skilled designer, especially on the digital development side of design.

Sean Douglass
Sean Douglass
Communication Design Manager
Stampin' Up!

It was my pleasure to work with Lisa as a UI/UX designer. She has a fantastic sense of style as well as a deep understanding of principles like flow and ubiquitous interaction elements which made her designs a real hit with our user base. In addition her specs were detailed and sufficiently clear enough that it was easy to implement compliant interfaces. She was a real asset to our team.

Tom Ginter
Tom Ginter
Software Engineer
InMoment

Lisa was a Sr. Print designer at Ultradent when I worked with her in the same team. She is a knowledgeable and responsible designer with a great sense of design and passions. She is a great leader who is always willing to help other designers and projects. Lisa is a one of the best designer I have ever worked with, and I know that anyone who will work with her will have great experiences with her.

Noriko Honda
Noriko Honda
Designer
Ultradent